Grader flagged the stitching — can we approve a replacement instead of refund?
bewertet59,00 €
Erstellt
07.04.2026, 15:26
Aktualisiert
vor 9 Tagen
Sprache
de
Herkunft
eigener Shop
Lösung
—
Versionen
ruleset demo-v1 · tree demo-v1
Positionen
- Run teeGraphite · L · FIT_OTHER×159,00 €
Zeitleiste
6 Events- ReturnRequestedshopper
Payload
{ "source": "customer_portal", "reasonCode": "FIT_OTHER" }vor 9 Tagen05:12 - ReturnApprovedsystem:ruleseingereicht → freigegeben
Payload
{ "auto": true, "ruleset_version": "demo-v1" }vor 8 Tagen20:53 - LabelIssuedsystem:rulesfreigegeben → Label erstellt
Payload
{ "carrier": "dhl", "service": "retoure_de", "tracking": "AB3296124590" }vor 8 Tagen07:30 - CarrierScancarrier:dhlLabel erstellt → im Transit
Payload
{ "carrier": "dhl", "location": "Berlin Hub", "scanCode": "AC" }vor 7 Tagen02:19 - WarehouseReceivedcarrier:dhlim Transit → angekommen
Payload
{ "warehouse": "EU-BER-01", "receivedBy": "auto" }vor 7 Tagen07:55 - Gradedwarehouse:graderangekommen → bewertet
Payload
{ "grade": "A", "restockable": true }vor 7 Tagen14:50
Kommentare
Approved. Send the replacement tomorrow.
Hi Anna — we confirmed the defect and are shipping a replacement today. Apologies.